Mansfield Service Connection | Find Local Home Service Contractors with Integrity | Mansfield Tx 76063
Mansfield Service Connection is not like referral companies that have "pre-screened" contractors. Companies like Service Magic, Reliable Remodeler, Contractors.com, etc. do not even know the companies that are on their list, so how could they possibly truly refer them? They have hundreds of contractors that they don't know and they have no real form of accountability. A lead is generated from their website and the lead is then distributed to the contractors on their list. They get paid from several of the contractors for that one lead. The contractors already know that they will be competing for the job, so there is a lot of room for dishonesty. Just about anyone can sign up as a contractor in their system and it doesn't matter if they do a good job or not. They will continue to send them leads as long as they continue to pay for them. In the end, it is the consumer that is the one who pays.
Some have compared us to Angie's List, but there are some major differences. Although Angie's List may have a better "referral" type element to it, there is no regulatory system, so the "grades" can be easily skewed. I know two companies personally that have impeccable reputations, but they had only been reported on by one customer (both nearly 3 years ago) that was disgruntled about something very small. So, this one horrible grade makes them look like they are a less than desirable company. Then on the flip side, there are companies who will pay for their clients to be a part of Angie's List if they will go and write a nice testimonial. How does one reputable company who has been in business for over 20 years have no grade at all on Angie's List, while some companies have a couple of hundred report cards? The only difference is that the company with many report cards ask their clients to write a testimonial. If there is a bad report from someone, then all the good grades will bring the overall grade up.
Mansfield Service Connection chooses ONE contractor from each field of service to represent the group. Mansfield Service Connection does not make money from the leads produced by the website. As a matter of fact, each contractor has a webpage that does not hide their identity or contact information, so we don't even know personally how many leads each contractor gets. When scheduling an appointment, you contact the contractor directly. Any forms or phone numbers on their webpage will go directly to them. However, Mansfield Service Connection has a personal relationship with each contractor and our contractors meet with each other and hold each other accountable for the reputation of the group. Mansfield Service Connection is the regulatory system for the group. If a company associated with the group gets complaints and it doesn't get handled properly, we hold that contractor accountable and can and will remove them from the group if the less than desirabe service continues.
If any problems arise or someone wants to make a comment about how enjoyable their experience was with their contractor or our group, then we have made it possible for those clients to contact us directly to let us know how they are doing. Simply go to Questions-Kudos-Complaints and let us know!